Privacy Policy
Effective 03 July 2025
Vandana Industries (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, and safeguard information when you visit vandana-industries.com or contact us about our products. By using the site, you agree to the practices described below.
Information We Collect
Type | Examples | Purpose |
|---|---|---|
Contact details you provide | Name, email address, phone number, company, postal address | Respond to product enquiries, generate quotations, arrange delivery or showroom visits
|
Optional message content | Notes you include in enquiry forms or emails | Understand specific requirements (sizes, finishes, timelines)
|
Website usage data | IP address, browser type, pages visited, referring site, time spent (via analytics and standard cookies) | Improve site performance, design, and security; create anonymous traffic statistics
|
Transaction records | Accepted quotations, invoices, shipment details | Accounting, warranty support, after-sales service
|
We do not collect payment-card data on this website because orders are finalised off-line.
How We Use Your Information
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Provide quotations, lead times, and shipping options
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Follow up on requests or issues you raise
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Send order-related updates (e.g., confirmation, dispatch note)
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Maintain internal records for tax, warranty, and compliance
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Enhance site functionality and security through aggregated analytics
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Notify you of major product or policy changes (rare; no routine marketing mailshots)
We never sell or rent your personal data to third parties.
Cookies & Analytics
The site runs on the platform, which places first-party cookies for security, session management, and analytics. We also use Google Analytics (IP anonymization on) to understand overall visitor behavior. You can block cookies via your browser settings; the site will still work, but some features (e.g., remembering form details) may not.
Legal Bases
We process personal data on one or more of the following grounds:
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Contract— to take steps at your request before entering into a sale (quotations, delivery).
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Legitimate interest— to operate a secure, user-friendly catalogue.
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Legal obligation— to keep accounting and tax records.
If you are located in the European Economic Area or the UK, you have additional GDPR rights (access, rectification, erasure, restriction, objection, data portability). Contact us to exercise them.
Data Sharing & Transfers
We share information only with:
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Service providers needed to run the business (e.g., freight companies, email service, cloud storage) bound by confidentiality obligations.
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Government authorities when required by law (tax filings, court orders).
Our servers are located in India. If we transfer data internationally (e.g., cloud backup), we rely on contractual safeguards or equivalent protections.
Security & Retention
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Data is stored on secure Wix servers with encryption in transit (HTTPS) and role-based access.
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We keep enquiry emails for up to 3 years (or longer if they lead to a sale) to handle repeat orders and warranty requests.
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Accounting records are retained for the statutory period under Indian law (currently 8 years).
Your Choices
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Opt-out of analytics by installing Google’s browser add-on or blocking cookies.
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Update or delete your contact details by emailing us; we will confirm completion within 30 days.
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Unsubscribe from any optional update emails via the link in each message or by contacting us.
Contact Us
Vandana Industries
Street Number 4, Kadipur Industrial Area,
Kadipur, Haryana 122001, India
Phone/WhatsApp: +91 9899006628
Email: privacy@vandanaindustries.com
Changes to This Policy
We may update this Privacy Policy to reflect new regulations or business changes. The “Effective” date above shows when the latest version came into force. Material changes will be announced on this page; continuing to use the site after the update means you accept the revised policy.